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Thanks, Kevan, I've been enjoying these! As per the quote about intent, a similar favorite of mine is-- "assume best intentions but own impact." It's a subtle difference and I was surprised the author didn't mention it.

It says-- "Telling people to ‘assume good intent’ is telling them that no matter how badly they hurt, they still need to smile and be nice so the person who hurt them won’t feel blamed." This is a large extrapolation that doesn't make sense. I didn't see concrete solutions from the author and was disappointed by that.

Many corporations view D&I as risk mitigation to not get sued, or as feel-good, look-how-progressive-we-are branding efforts. The ones doing D&I well recognize how diversity and inclusion boost bottom line and other relevant metrics. I'd love to see more in this realm from you :)

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